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Isle of Man

Isleloveyourgut@gmail.com

07624485090

Disclaimer: any investigations carried out on Island will be through either Manx Care or by an external providers. Please note Isle Love Your Gut cannot be responsible for any waiting lists, consultations, or investigations carried out by external providers. Isle Love Your Gut consultations do not routinely include the price of any drug prescription costs, radiology or lab costs. Please be aware this not an emergency service, and should you have any life threatening symptoms please seek urgent medical help through your local healthcare provider.

Privacy Policy:
Please find below details of our Privacy Policy in line with the new European Data Protection Legislation (25th May, 2018 – The “General Data Protection Regulation”). Isle Love Your Gut is registered on the Island with Data Protection.
Isle Love Your Gut is committed to protecting your privacy and will only process personal confidential data in accordance with Data Protection Act 2018, the Data Protection (Application of GDPR) Order 2018, the Common Law Duty of Confidentiality and the Human Rights Act 2001.
With your consent, we hold a limited amount of your personal data. All of your data is strictly for our use only. We do not share it with any third party without your consent and it is available upon request within one month. We can use the contact details you share with us to confirm your appointment and to let you know if there are any changes to your scheduled appointment.
We advise all our clients that any clinical data, letters, results, prescriptions and clinical notes will only be retained for as long as necessary.
At Isle Love Your Gut we are committed to protecting and respecting your privacy, however if for any reason there is a problem with the way we handle data, you can contact the Information Commissioners Office.
Information will be gathered by signing a terms of engagement form, during a consultation, through email, texts over the telephone or by post, by taking credit card and online payment.
This may include the following information:
basic details such as name, address, contact details and next of kin, details of contact we have had with you such as referrals and appointment requests, health information including your previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinic notes and health improvement plans, GP contact information and bank details. We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
Clients must inform Isle Love Your Gut of any immediate plans in gender reassignment, when this is legally changed to ensure any records are changed accordingly.
We may share your information with biochemical testing companies as part of providing you with direct healthcare. We will not include any sensitive information.
If we believe that your life is in danger then we may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.
We may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines or online professional sites. We will seek your explicit consent before processing your data in this way.
Every individual has the right to see, amend, delete or have a copy, of data held that can identify you, with some exceptions. You do not need to give a reason to see your data.
Healthcare professionals who work with Isle Love Your Gut are supported by a medical secretary who will use your personal data only as instructed by your healthcare professional. This could include, for example, preparing letters about your care or liaising with you about appointments. In some circumstances, that medical secretary supports Isle Love Your Gut and they will handle your personal data in accordance with this Privacy Notice. However, in other circumstances the secretary may be employed other healthcare providers (private or NHS), or be self-employed. This means that your personal data may be handled by third parties at their sites. It is your healthcare professional’s responsibility to inform you if their medical secretary is employed by a third party and the manner in which they will use your personal data (including where they are based). Isle Love Your Gut is not responsible for any use of your personal data by third parties, eg medical secretaries who are not employed by Isle Love Your Gut.
Also, healthcare professionals who work with Isle Love Your Gut (including their medical secretaries) may process your personal data at a non-Isle Love Your Gut site (medical or non-medical).
If you want to access your data you must make a subject access request in writing to Isleloveyourgut@gmail.com. Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you including:
• Sources from which we acquired the information
• The purposes of processing the information
• Persons or entities with whom we are sharing the information
You have the right, subject to exemptions, to ask to:
• Have your information deleted
• Have your information corrected or updated where it is no longer accurate
• Receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller, without hindrance from us
• Object at any time to the processing of personal data concerning you
We do not carry out any automated processing, which may lead to automated decision based on your personal data.
If you would like to invoke any of the above rights then please write to Islelovegut@gmail.com.
What safeguards are in place to ensure data that identifies me is secure?
We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.
Within the health sector, we also have to follow the common law duty of confidence, which means that where identifiable information about you has been given in confidence, it should be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.
We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it). We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.

By accepting an appointment you consent to the following:

· Sharing of clinical letters and results with your GP practice and your local healthcare provider.

· For Isle Love Your Gut to refer you to hospital services for any required investigations currently not offered through Isle Love Your Gut.

· By submitting your questionnaire and in order to have assessment and treatment from Isle Love Your Gut you are agreeing to Isle Love Your Gut holding your personal data, including your health record, which includes clinical notes, prescriptions, test requests and results. You are also explicitly consenting to Isle Love Your Gut or any associated company processing any sensitive personal data relating to you. This may include medical reports as necessary, and through any products purchased through Isle Love Your Gut.

"Isle Love Your Gut" is a business name of Isle Love Your Gut Limited, registered in the Isle of Man number 137230C. Registered office: Ramsey, Isle of Man. Director: Greg Manning.
Registered with the Isle of Man Information Commissioner, number R003480.

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